Support

Questions, problems, or ideas? Email help@phone-tag.com and we’ll get back to you.

How it works

Free to talk? On the Talk tab, tap the big button when you’re free to talk. Pick Voice only or Voice + video, and whether Everyone or just your Inner circle can see you.

Connect. If someone you can see is already free, a pop-up shows them, starting with whoever you’ve gone longest without talking to. Tap Connect to call, or Next to see someone else. They’ll never know if you pass.

Talk. Calls use your phone’s own Phone app, or FaceTime for video when you’re both on iPhone and both chose video.

Free to hang? On the Hang tab, tap the big button, say what you’re up for and when, and pick who sees it: your circle, your inner circle, or your groups. Friends tap I’m in. To plan something for later, tap Plan a hang.

Common questions

How do I add someone?
Community tab → the button in the top right. Search by name, username, or their full phone number, or scan each other’s QR code. They have to accept before you’re connected.

What’s the inner circle?
A private list of your closest people. In the Community tab, tap someone and choose Add to inner circle. Only you can see it.

How do I remove or block someone?
In the Community tab, tap them and choose Remove from circle or Block. They aren’t told. You can unblock people from your profile → Blocked people.

How do I report someone or something?
Tap the person in Community (or the ⋯ next to them in a group’s Members) and choose Report. For a hangout or a Free to hang post, tap its ⋯. For a group, open its settings and tap Report group. Reports come straight to us, never to the person you report, and we review every report within 24 hours. You can also email help@phone-tag.com.

Who shows up in “People you may know”?
Friends of your friends, with how many friends you share. Tap ✕ to hide someone. To stop appearing in other people’s suggestions, turn off Suggest me to friends of friends on your profile.

Why am I getting “free to talk” notifications?
When someone in your circle taps Free to talk? and nobody else is around, you get a heads-up (at most once every 3 hours per person). Turn it off on your profile → Tell me when friends are free.

I’m not getting notifications.
Check iPhone Settings → Notifications → Phone Tag, and make sure Allow Notifications is on.

How do I delete my account?
Open the You tab, scroll to the bottom, and tap Delete account. This permanently deletes everything. See our privacy policy for details.